Billing FAQs
Yes! The Southwest Water Authority offers an Automatic Payment Plan. You can have your payment made automatically from your checking or savings account. There is no check to write, no payment to mail, no more late charges, no more forgetting to pay and Automatic Payment Plan is FREE! This may also be convenient for people who leave for the winter months or long periods of time.
The Automatic Payment Plan lets your financial institution do all the work. Each month the amount due on your Southwest Water Authority bill is automatically deducted from your designated bank account on the 20th of the month. The proof of payment will appear on your monthly bank statement. It will still be important that you call the Southwest Water Authority with your meter reading monthly or send it in.
It is very simple to sign up. Complete the Authorization Form and return it to the Southwest Water Authority. Please attach a blank check marked “VOID”. This will be used to record the bank information necessary to process the payments. You can designate a checking or savings account. Make sure the signatures match bank records.
The Automatic Payment Plan will usually take one month to implement. A note indicating this will appear on your water billing statement. Please continue to pay your bill as usual until you see this confirmation note on your water bill.
Yes, we now take credit cards with a nominal service fee per transaction. You will want to set up an account should you chose to be able pay online.
The Southwest Water Authority is governed by an elected 15-member board of directors representing the following communities: Adams County, Billings County, Bowman County, Dunn County, Golden Valley County, Grant County, Hettinger County, Mercer County, Morton County, Oliver County, Slope County, Stark County, City of Dickinson (2 members), and City of Mandan.
You can click here for a listing of all board members and their email address.
Yes. The public is always welcome to attend any of our regularly scheduled meetings, which are generally held on the first Monday of each month. If you are interested in attending or would like to request agenda details, please contact us for information on the meeting time and location.
The current version of the Rules & Regulations can be viewed by clicking here.